bdjai Privacy Policy

1. What Information We Collect

We may collect the following types of information when you register and use services on the bdjai platform:

1.1 Information You Provide Directly

When you create an account or log in to bdjai, you voluntarily provide certain information. This may include:

• Full name and date of birth
• Valid email address
• Mobile number (for bKash, Nagad, or Rocket verification)
• National ID or passport details (for identity verification)
• Payment method details — such as bKash account number, Nagad, or Upay details
• User preferences and communication settings

1.2 Automatically Collected Information

When you use the bdjai.cam website, our system automatically collects certain technical information. This includes:

• IP address and device type
• Browser type and version
• Operating system information
• Site entry and exit times
• Page visit history and navigation patterns
• Cookie and session data (see details below)

1.3 Transaction-Related Information

Detailed information about every deposit and withdrawal transaction is stored in our secure system. This includes the transaction amount, method, time, and status.

2. Purpose of Using Your Information

bdjai uses collected information only for specific, legitimate, and necessary purposes. We do not sell any information to third parties in violation of your privacy.

Collected information is used for the following purposes:

• Account creation, verification, and management
• Processing and confirming financial transactions
• Ensuring platform security and preventing fraud
• Providing customer service and technical support
• Informing you about relevant promotions, bonuses, and offers (with your consent)
• Supporting the implementation of responsible gaming policies
• Meeting legal obligations and complying with regulatory requirements
• Improving platform performance and user experience

3. Data Privacy and Security Measures

bdjai gives the highest priority to protecting your personal information. Our platform has the following technical and administrative security measures in place:

3.1 Encryption

Our entire site is protected by SSL (Secure Socket Layer) encryption. All data transmitted between your browser and our servers remains encrypted, so third parties cannot read or alter it.

3.2 Access Control

Only staff members who need access to your information to carry out their professional duties can access it. All internal access is logged and regularly audited.

3.3 Payment Security

All transactions made via bKash, Nagad, Rocket, Upay, and bank transfer are processed through secure payment gateways. We never store your complete payment credentials.

4. Cookie Policy

Cookies are used on the bdjai.cam website. Cookies are small data files stored by your browser that help improve your experience using the site.

We use the following types of cookies:

• Essential Cookies: These are necessary to maintain login sessions and ensure the core functionality of the platform.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytical Cookies: Used to monitor and improve site performance.

You can disable cookies from your browser settings, but this may limit some functionality of the platform.

5. Sharing Information with Third Parties

bdjai does not sell, rent, or share your personal information with third parties without authorization. However, information may be shared in the following limited circumstances:

• Service Providers: Providers engaged for payment processing, identity verification, and technical support access only the information they need and are contractually bound to comply with our privacy standards.
• Legal Obligations: We may be required to provide necessary information in response to a court order or a lawful request from a legal authority.
• Fraud Prevention: Where necessary to protect the security and integrity of the platform.
• Business Restructuring: In the case of a merger or acquisition, the new entity will also be bound by this privacy policy.

6. Data Retention Period

We retain your information only for as long as it is necessary or legally required. Generally:

• Information for active accounts is retained for as long as the account remains active.
• Records of financial transactions may be retained for a defined period after account closure, as required by law.
• Personal profile information is deleted as soon as possible after an account closure request.

7. Your Rights

As a bdjai user, you have the following rights regarding your own information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: The right to request correction of incorrect or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (within the limits of legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to Withdraw: The right to withdraw consent given for marketing communications at any time.

To exercise these rights, please contact our customer service team. We will process your request as quickly as possible.

8. Protection of Minors

The bdjai platform is strictly for users aged 21 and above. We do not intentionally collect any personal information from minors. If we become aware that a minor has provided information, we will immediately delete that information and close the associated account.

If a parent or guardian suspects that their child has registered on our platform, please contact us immediately.

9. Third-Party Links and Services

The bdjai platform uses software from game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others. These providers have their own privacy policies which may differ from bdjai's policy. We are not responsible for the privacy practices of third parties.

10. Data Security Breaches

If a data security breach occurs and it creates a high risk to your rights and freedoms, we will notify you as quickly as possible. Our technical team remains vigilant at all times to prevent security breaches.

11. Changes to This Policy

bdjai may update this privacy policy from time to time. For any significant changes, we will notify you by email or through the platform. If you continue using the platform after changes are made, you will be considered to have accepted the updated policy.

The "Last Updated" date at the top of the page always reflects the date of the most recent change.

12. Applicable Law

This privacy policy is governed by the relevant applicable laws and regulations. In the event of any dispute, both parties will first attempt to resolve it through direct discussion.